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A letter from our CEO on the future of Shared Ownership.

1 in 1 Shared Owners are on Stairpay

The operating system for shared ownership

One platform for every Housing Association workflow — connected directly to your residents.

Trusted by a third of the industry, including 4 of the G15:

Clarion
Notting Hill Genesis
Midland Heart
M&G
Places for People
Bromford Flagship
Sage
GreenSquare Accord
Newarch
Platform Housing

Shared Ownership has outdated tools.

Housing Associations are forced to use a legacy HMS, multiple inboxes, a finance system and outdated spreadsheets. Cases drag, reports are lost, residents wait. Stairpay is building the operating system of the future, replacing chaos with simplicity, guesswork with audit trails.

End-to-end solutions for your business model. Invest in your business targets with our comprehensive set of Shared Ownership tools — built to work as a single platform.

Listings

Get new homes to market faster.

Resident Portal

Give residents one place to manage their home.

Comms

Every resident conversation, in one place.

Compliance

Turn documents into structured, searchable data.

Finance

Forecast portfolio health on real data.

Aftersales

Run staircasing and resales end to end.

The two sides of Stairpay

The only Shared Ownership platform built for both the Housing Association and the resident. Residents act from their app; landlords run operations on the platform.

Modern Housing Association office building at dusk

For Housing Associations

Shared Ownership done better

  • Regulator-ready by default.

    One source of truth, audited end to end. The answers the regulator wants are already in the platform.

  • Less time on admin, more time on residents.

    Automation handles the rote work, so your team handles the work that matters.

  • Forecasts you can trust.

    Asset and resident data combined in one model. No stitching together from spreadsheets the night before a board meeting.

  • Cases close faster.

    Data flows automatically between systems, so staircasing and resales move from instruction to completion in weeks, not months.

Row of new-build shared ownership homes on a sunny day

For residents

Transparent. Simple. Personal.

  • Clarity on costs and processes.

    Rent, service charges, share value, and what happens next — all in one place.

  • Lease transparency.

    The terms of your lease, surfaced in plain English instead of buried in a 90-page PDF.

  • Document storage.

    Lease, statements, valuations, correspondence — always to hand.

  • Affordability tracking.

    Understand what you can afford to staircase, and plan your future with confidence.

Why Housing Associations choose Stairpay.

Deep Shared Ownership expertise

Built with Housing Associations from day one. Every workflow — leases, nominations, affordability — reflects how Shared Ownership actually works.

Data and tech first

Modern stack, clean data, real APIs. Built to integrate, scale, and lay the foundation for the future of Shared Ownership.

End-to-end and two-sided

The only platform covering the full Housing Association workflow and connecting directly to residents. No re-keying.

The future of Shared Ownership